Fireco

Terms & Conditions

Last updated: 4 April 2026

1. Introduction

Welcome to Fireco Services (“we”, “our”, “us”).

These Terms & Conditions govern your access to and use of our website: https://firecoservices.com.au/ and the services we provide.

By accessing our website, making an enquiry, requesting a quote, or booking our services, you agree to be bound by these Terms & Conditions.

2. Services

Fireco Services provides smoke alarm installation, smoke alarm compliance inspections, maintenance and servicing, and safety checks for residential and rental properties. All services are subject to availability and applicable Australian laws, standards, and regulations.

3. Bookings & Quotes

All bookings made via our website, phone, or email are subject to confirmation by us. Quotes are estimates only and may vary depending on property requirements, layout, condition, or compliance issues identified during inspection. We reserve the right to refuse or cancel bookings for reasonable operational, safety, or compliance reasons.

4. Pricing & Payments

Prices will be communicated prior to service confirmation. Payment terms will be agreed upon before service delivery. Late payments may incur additional charges where permitted by law.

5. Customer Responsibilities

You agree to provide accurate and complete information, ensure safe and reasonable access to the property, and inform us of any known hazards or special requirements. Failure to do so may result in delays, additional charges, or cancellation of services.

6. Cancellations & Rescheduling

Cancellations or rescheduling requests should be made at least 24 hours prior to the scheduled appointment. Late cancellations or failure to provide access may result in a cancellation fee.

7. Liability & Consumer Guarantees

Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to remedies if our services are not provided with due care and skill, are not fit for purpose, or are not supplied within a reasonable time.

Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies available to you under the Australian Consumer Law.

To the extent permitted by law:

We are not liable for any indirect or consequential loss or damage.
We are not liable for issues arising from incorrect or incomplete information provided by the customer.
We are not liable for delays or failures caused by events beyond our reasonable control.

Our total liability for any claim relating to our services is limited to the amount paid for the relevant service.

8. Compliance & Regulations

Our services are performed in accordance with applicable Australian standards and regulations relating to smoke alarm safety. Customers remain responsible for ongoing compliance, including future maintenance or upgrades where required by law.

9. Website Use

You must not use our website for unlawful purposes, attempt unauthorised access, or copy or reproduce content without permission.

10. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Fireco Services and is protected by Australian copyright laws.

11. Privacy

Your use of our website and services is governed by our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.

13. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be published on this page with an updated effective date.

14. Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes are subject to the jurisdiction of Australian courts.